Get In Touch
support@redeyeresearch.org
FAQ
We use USPS Priority Mail for all domestic orders to ensure a standard 2-day delivery window. Once your order is processed and scanned at the post office, you will receive a tracking number to monitor its progress in real-time.
Absolutely. We understand the importance of privacy in research; therefore, all compounds are shipped in standard, unbranded USPS mailers. There are no mentions of “peptides,” “research,” or specific compound names on the outside of the package.
Every product in our catalog is held to a strict 99% purity standard. We work closely with our laboratory partners to ensure that every batch is tested for consistency and quality so your research remains accurate and reliable.
For maximum stability, we recommend storing lyophilized (powder) peptides in a cool, dark place or a refrigerator upon arrival. Once reconstituted with Bacteriostatic Water, products should be kept refrigerated at all times to maintain their integrity.
Currently, we focus on providing the fastest service possible within the United States using our 2-day USPS carrier. This allows us to maintain strict control over shipping times and ensure that your materials aren’t held up in long transit windows.
Because we prioritize rapid fulfillment to hit our 2-day shipping goal, orders move into processing very quickly. If you need to make a change, please contact us via DM or through our support portal immediately, and we will do our best to assist you before the shipping label is generated.